---------------------------> Joel R. Anderson
13 George Drive
Old Saybrook CT 06475-2636
13 Feb 1998
Chuck Wehrly, Vice Chairman
Water Pollution Control Authority
302 Main St.
Old Saybrook CT 06475-2369
Dear Vice Chairman Wehrly:
Of those who can be advised, it's he who is already wise.
Four observations, and no reply necessary:
1. I learned after I had my tank pumped (which I was
going to have done this summer anyway), that my
neighbors had received WPCA notices about the same
time I did. I paid $130. 5 Of them paid a collective
$500. They negotiated a better price as a group.
Within the confines of privacy, individual decision
making, absentee landlords renting houses, and good (or
bad) relations between neighbors, perhaps the WPCA
could provide notice that a certain AREA (if that's how
you do it) is currently the object of WPCA attention:
The WPCA is sending notices to George, Old
Colony, and Parkcrofters Lane - for pumpouts
during February 1998. Neighbors may find it
advantagous to schedule pumpouts from the same
service. NOTE: arranging cooperative agreements
is beyond the scope of the WPCA's charter.
2. The ground is frozen in winter.
Thanks to El Nino, this winter is an exception. The
cost to homeowners scheduled for pumpouts in winter may
be higher. (It would be if *I* was digging the holes.)
WPCA scheduling may face an alphabet-effect, or
location-effect that consistently increases costs for
some owners. That scheduling could be discriminatory.
3. No one really wants to hear from Government.
You're local, friendly, and because of all the flap
over the State's heavy-handed undemocratic proceedings
nearly everyone is on your side - today. You also seem
to have a sense of humour which will save you when
all else fails. But government is government.
Put pumpout notices in a preprinted NOTICE envelope:
Once every 5 years, a Septic Pumpout.
Like that, only *better*. By putting a notice on the
outside of the envelope you reduce the "alarm" that
results when a citizen gets something official from
government. Like the MVD does with "License Renewal."
Schedule a pumpout today.
4. It wouldn't hurt the WPCA to adopt a logo or motto.
One local pumper had a motto that always brought a
smile to my lips: "Your sh*t is our bread and butter."
Fortune favors the bold but an agency may be modest.
Maybe the schools' art and English departments would
respond to a pair of $25 savings-bond incentives and
have the kids make them for you. My entry is a
water-droplet scrubbing it's back, "I'm Clean!" under it.
If you can make it (more) fun, people will do it.
Saturn's pricing strategy. The logo and motto go on
the envelope, too.
Very truly yours,
Joel R. Anderson