OSWPCA: Sunshine / Letter to OSWPCA 13Feb1998

Text facsimile

---------------------------> Joel R. Anderson

                             13 George Drive
                             Old Saybrook CT 06475-2636
                             860 388-9858
                             13 Feb 1998
Chuck Wehrly, Vice Chairman
Water Pollution Control Authority
302 Main St.
Old Saybrook CT 06475-2369

Dear Vice Chairman Wehrly:

Of those who can be advised, it's he who is already wise.

Four observations, and no reply necessary:
1. I learned after I had my tank pumped (which I was 
   going to have done this summer anyway), that my 
   neighbors had received WPCA notices about the same 
   time I did. I paid $130. 5 Of them paid a collective 
   $500. They negotiated a better price as a group.
Within the confines of privacy, individual decision making, absentee landlords renting houses, and good (or bad) relations between neighbors, perhaps the WPCA could provide notice that a certain AREA (if that's how you do it) is currently the object of WPCA attention:
The WPCA is sending notices to George, Old Colony, and Parkcrofters Lane - for pumpouts during February 1998. Neighbors may find it advantagous to schedule pumpouts from the same service. NOTE: arranging cooperative agreements is beyond the scope of the WPCA's charter.

2. The ground is frozen in winter.

Thanks to El Nino, this winter is an exception. The cost to homeowners scheduled for pumpouts in winter may be higher. (It would be if *I* was digging the holes.) WPCA scheduling may face an alphabet-effect, or location-effect that consistently increases costs for some owners. That scheduling could be discriminatory.

3. No one really wants to hear from Government.

You're local, friendly, and because of all the flap over the State's heavy-handed undemocratic proceedings nearly everyone is on your side - today. You also seem to have a sense of humour which will save you when all else fails. But government is government.

Put pumpout notices in a preprinted NOTICE envelope:
Once every 5 years, a Septic Pumpout. Form enclosed.
Schedule a pumpout today.
Like that, only *better*. By putting a notice on the outside of the envelope you reduce the "alarm" that results when a citizen gets something official from government. Like the MVD does with "License Renewal."

4. It wouldn't hurt the WPCA to adopt a logo or motto.

One local pumper had a motto that always brought a smile to my lips: "Your sh*t is our bread and butter." Fortune favors the bold but an agency may be modest.

Maybe the schools' art and English departments would respond to a pair of $25 savings-bond incentives and have the kids make them for you. My entry is a water-droplet scrubbing it's back, "I'm Clean!" under it.

If you can make it (more) fun, people will do it. Saturn's pricing strategy. The logo and motto go on the envelope, too.
                             Very truly yours,

                             Joel R. Anderson