OSWPCA: Sunshine / Letter to OSWPCA 28Jan1998

Text facsimile

---------------------------> Joel R. Anderson

                             13 George Drive
                             Old Saybrook CT 06475-2636
                             860 388-9858
                             28 Jan 1998
Ed Gyllenhammer, Chairman
Water Pollution Control Authority
302 Main St.
Old Saybrook CT 06475

Dear Chairman Gyllenhammer:

Re your "Dear Property Owner" letter.

One of the problems in writing (anything), is that a writer's familiarity with his subject gets in the way of his presentation. This is the problem with your letter, it's overly informative.

The duties of the homeowner are limited: 1) arrange for a pumpout, and 2) give the Permit to the pumper. You have 7 bulleted items.

If you want to list the pumper's duties, list them under separate headings; "You must do:" "The pumper must do:"

In your next-to-last paragraph, you say that a pumpout is "very important." It is "important." In a reader's mind there's not a hairbreadth's difference.

Your last paragraph is okay; but instead, ask, What does the homeowner need to know? If you tell him that, it will automatically bring about the desired pumpout.
A septic tank is a storage place for solids. Liquids are passed on to the leach field. The interval between pumpouts depends on the number of people in your home, and contributions of solids from other sources such as a garbage disposal. No "digestion" takes place in the tank, chemicals and enzymes do not reduce the need for pumpouts. An overly-full tank will pass solids into the leach field, ruining it. The cost of a pumpout is minimal compared to replacing the leach field. For more information, see the pamphlet . . .. Then schedule a pumpout at your earliest convenience.
You can write it better.
                             Very truly yours,



                             Joel R. Anderson